Q. Which Signature Nugget formula is best for my horse?
A. All of our Signature Nugget formulas are designed to support the whole body: immune system, a normal inflammatory response, joints, digestion, neurological function, skin / hair / hooves, protection against free radicals and more.
In general, our Original formula provides excellent support for the average horse's needs; Advanced formula provides further support for athletes, horses with diarrhea, etc; Elite formula provides the highest level of support for a horse with extreme discomfort from arthritis, recovery from injury, EPM, anxiety, etc.
We also have formulas which offer a high level of support for horses with specific conditions such as our Cushing's / IR formula or Moody Mare Support.
Q. My horse has multiple needs... Should he be on multiple Signature Nugget formulas?
A. No. We fully dose the herbs in our Signature Nuggets to meet the needs of a 1,000 lb horse, so putting a horse on multiple nugget formulas at once would provide them more than the recommended dosage. Please check in with us for guidance if you're unsure which formula is most appropriate for your horse.
Q. My horse has ulcers. Which Signature Nugget formula is best?
A. We've had many horses come completely off of a full tube of omeprazole per day, to our Original formula Signature Nuggets with better results.
For ulcers, please also see our No Guts, No Glory! herbal blend and reach out for assistance with optimizing his or her diet.
Q. When can I expect my order?
A. Our Signature Nuggets & Signature Blends are made-to-order to ensure the freshest, most potent herbs and superfoods for your horse. This means, in most cases, we are not pulling pre-made products from the shelf. Please allow us approximately 5 days to make and process your order. Once your order is en route, you'll receive shipping confirmation and tracking info via email.
Q. Can I get a refund or make an exchange?
A. At this time, we do not accept refunds or exchanges. However, we absolutely want to work with you and your horse and we offer store credit, so please do let us know if there are any issues or concerns!
Q. My horse won't eat his Signature Nuggets formula. What do I do?
A. Most horses who turn their noses up to our Nuggets typically only do so for a week or two. In the meantime, you can break up the nuggets and mix them into their feed or a yummy treat your horse usually enjoys. After a couple weeks, most picky eaters suddenly decide they love the nuggets and will begin to request them from your hand! We've found that when an owner is persistent, the horse comes around. Perhaps they make the connection that the Nugget helps them feel better?
Q. Is it safe to offer the Signature Nuggets to my horse while he is on other supplements or medications including NSAIDS?
A. Yes, our nuggets are generally safe to take with other supplements and most medications, including NSAIDS. If your horse is on another yucca-based product, you may want to be mindful to not double them up for an extended period of time.
Q. I didn't follow the herbal feeding pattern for the Signature Nuggets! Will my horse be okay?
A. Yes, absolutely! The herbal feeding patterns for our Signature Nuggets are meant to maintain efficacy over an extended period of time. The only concern with offering the nuggets daily is that over time your horse may not respond as well to it. Check the label on your Nugget container for each formula's specific feeding pattern.
Q. My dog ate some nuggets! Will he be okay?
A. Yes, he should be just fine! In fact he might feel great! :) There are no harmful effects or toxic properties and no ingredients which would be toxic to dogs. The worst case scenario is diarrhea, so be careful to keep them hydrated properly if that happens & seek veterinarian care if you're unsure.
Q. My horse is subjected to drug testing with USEF. Are your formulas safe?
A. We offer quite a few formulas which only include ingredients that are USEF compliant as of the date listed on our website. We encourage those who are competing at this level to also double check the ingredients as the list of prohibited substances is always changing.
Q. My horse is subjected to drug testing with FEI. Are your formulas safe?
A. None of our ingredients came up in the FEI Clean Sport App, the last time we checked. We're trying to get more information on this topic and will post updates as we have them. Please check the ingredients yourselves before competing - or pause any products you're unsure of 7-10 days prior to competing.
Q. My horse is so anxious! Which product should I use?
A. Our Elite formula of Signature Nuggets is used quite often for it's calming effect, as are our Chamomile Flowers. However, it's important to note that anxiety can be a sign of poor gut health, so let's focus on getting your horse's whole diet right (including removing triggers / inflammatory ingredients). Please feel free to contact us for a free consult. We love to help horses thrive!
Coming Soon: an Adaptogenic Herbal Blend for stress management / anxiety / cortisol levels, etc.
Q. Do you offer free consults?
A. Yes, I do! I just ask that before inquiring, you have a genuine interest in starting your horse on our products. I spend quite a bit of time drafting a detailed analysis of your horse’s diet and explaining the effects the many different ingredients can have. Thank you for respecting that my time has value.